Role Playing?

This was pretty funny, and mostly a case of someone eavesdropping and misunderstanding the conversation. Optimus was talking to someone about secondary billing, and while he and I handle the automated version of this, we have no control over someone manually bringing in secondaries with none of the necessary data. He was sent an issue where the client's primary complaint was, "why is this so hard?" On our end, we're thinking, "are you kidding me?" 

So as we were talking after he got off the phone with them, he compared their problem to trying to bake chocolate chip cookies without having any chocolate chips. You can do what you need to do as long as you have what you need to do it with. It isn't hard, but you do have to work to get it. So at one point, I utter "Why does it have to be so hard?" in a whiny voice and an individual who, bless her heart, tends to speak first and think...eventually...piped out over the top of the cubes, "Do you like to role play?"

Optimus and I looked at each other, and he piped back, "Sometimes, but I'm married. Sorry." We hear her on the other side going, "What?" But then Optimus looked at me and said, "Man, start talking about cookies, and all of a sudden she wants to play chef with the dough boy."

We laughed for about five minutes over that one. She, of course, blubbered and sputtered over the whole thing, saying "That's not what I meant" and such, but there was no escaping it, and she eventually gave up.

Ah, good times...