Not Enough Memory

You know, another problem with keeping a blog is remembering that cool story worth writing down long enough to actually write it down in here. As I stared at this blank page, I pondered the tale I thought I was going to tell on Saturday, but figured I would just remember it for Monday, and take it down then. Yeah, that's the part I remember. I remember the idea to remember the story, but I don't remember the story itself. How warped is that?

But that's about my lot when it comes to remembering stuff. People remember stuff different ways, but my method of memory seems to be a little more unique than the majority. Sometimes, I remember specific details of a situation if that specific situation is recalled, but most of the time, I remember that something happened, or I remember the general overview of it, or what I felt like I was supposed to get out of it. It's this memory "condition" that makes the Queen and everyone else crazy since you'll note "details" is not something listed up there.

Now when it comes to something I am working to specifically recall, I can often recall details to make someone's head swim. Look at some of the older stories I've told on here. Some of them go into a lot of detail about what exactly went on, so I have the ability to remember things, but most of the time, the stuff that happens day to day isn't worth remembering. I'm to the point at my job that once I finish talking to a particular person, I disremember them almost immediately. And I didn't use the word "forget" on purpose, but I don't actually forget the conversation. If someone asks me about it, and I pull up the ticket or account, I'll remember it almost verbatim, but what I'm doing by "disremembering" is choosing to immediately put the affair out of my mind since it will rarely concern me again. I usually can't remember who I spoke with five minutes ago.

This has, unfortunately, carried itself over into my home life. Now, when a member of the Queen's family calls, I often forget to tell her. When I converse with my family, the Queen will ask about the conversation, and I have a lot of trouble remembering what was said beyond the gist of the conversation. My mother will talk to me for twenty minutes, and I'm, at best, only able to summarize the conversation in under a minute. Ok, so my mother does tend to repeat herself during the conversation, and occasionally go off onto other tangents, but who doesn't?

And speaking of memory, I got a ticket reopened today from someone that I spoke with back on December 9th about an issue related to their program that accesses Medicare's system timing out. It processes along just fine until it just stops. Now, this is a product where they provide the connectivity, and we have a little program that pages through the screens and pulls back the info automatically to post to their claims. The reason it timed out is because the Medicare system is a little overloaded on Mondays and it loses its connection causing our program to lose its connection as well. They, naturally, blame us. Well, on the 9th, I convinced the person I spoke with that it was a connection issue with the Medicare system, and they just have to resume the program and it will eventually finish its work barring how the connection with Medicare holds out. She understood, and was ok with this.

Well, today a completely different person saw the problem and reopened the ticket wanting us to "look into it." Well, it's still something that we can't control, so there's still nothing we can do about it. And yet, this is somehow our fault. I guess they have memory problems too.